I have had a beach chalet for over 40 years but after all the problems I gave it up this year.
Last year I was a week late getting it, the toilets were not working all the time and the lift did not always work. I see nothing has changed.
One year I was five weeks late getting it. I got some money back then last year I did not get any back although I wrote to Scarborough Council.
The lift is not as old as you said as it was replaced a few years ago.
Mrs VC Moses, West Park Drive, Roundhay, Leeds