Letter: Free should mean free

Reader Joy Peach was disappointed to find that her 'free' boiler was going to cost 450 to install.
Reader Joy Peach was disappointed to find that her 'free' boiler was going to cost 450 to install.

If like me you are old and living on benefits you are probably being pestered by people offering you a replacement boiler free.

Four times I have answered all their questions and been told I qualify on all counts - great! “You do mean free,” I insist, “no nasty hidden extras?”, “No, no - this is a government scheme to help the poor and the aged keep warm this winter and it is absolutely free.” Stupidly I believed them.

I have just had another phone call giving me a date and time for the installation of the energy efficient boiler for a mere £450! What! So much for free! Is this what Theresa May intended?

I’m afraid I swore heartily and slammed the phone down.

Lulling us into believing them thus far, it is clearly a monstrous scam intended to trick us - the old and the cold and the vulnerable - into agreeing to accept this much publicised offer - a free boiler. Can’t somebody stop them?

Joy Peach

Church Street

Whitby